Reserved, part of LPP

Flagship Store, Oxford Street, London

The Challenge

Part of the polish fashion retail empire with over 1800 outlets across mainland Europe, their maiden UK store was opened by celebrity model Kate Moss. This 30,000 square feet central London retail outlet provides fashion clothing to adults and children and has a very heavy footfall.

The Solution

We look after all the planned and preventative maintenance of all the engineering services via a mobile team of specialist engineers. We also provide a 24/7 callout and repair service as well as providing advice and recommendations for improvement. Maintaining services in a demanding retail environment where the customer impression is key and where time is limited presents a challenge.

The Outcome

  • Services delivered via mobile team
  • mall works and repairs service
  • 24/7 emergency call out
  • Ability to offer wider property services