Our experience and our service-backed technology is tackling tradition to permanently change things for the better.
Through BiO®, we’ve automated all of our business processes to display real-time performance every moment of every day. Everyone is connected via our platform, anywhere, any time, and on any device.
We recognised the need to streamline our processes, improve efficiency, and provide an enhanced customer experience. This desire led us to develop BiO®, Building Information Online, our robust cloud-based service management platform. BiO® was created with a singular vision: to automate our operational processes, realise greater efficiency and to consistently deliver better customer service at scale.
By implementing BiO®, we are driving a better way in our business operations and how we service our customers.
We recognised the need to streamline our processes, improve efficiency, and provide an enhanced service delivery experience. This desire led us to develop BiO®, Building Information Online, our robust cloud-based service management platform. BiO® was created with a singular vision: to revolutionise our operational processes and drive excellence throughout our service delivery.
By implementing BiO®, we are driving a better way in our business operations and how we service our customers.
Our technology enables more to be done, with less, yet better…so we can in turn, drive the change to make our customer’s buildings work better.
BiO® fine-tunes our operational processes, resulting in faster, more effective service delivery. Advanced analytics provide us with invaluable insights into our operations, revealing areas of improvement and guiding us towards smarter, data-driven decisions. By automating mundane tasks, our engineers are free to focus on more complex, customer-centric tasks, thus enhancing the quality of our service. BiO® also promotes real-time communication and collaboration, fostering a more cohesive, efficient workforce.
BiO® doesn’t just make us different, it makes us better.
At the same time, our engineering teams have doubled their productivity by allowing them to dedicate more time to resolving complex issues, providing innovative solutions, and ensuring the highest standards of service for our customers.
BiO® makes us better in delivering exceptional customer service through:
BiO® is more than just a service management platform; it’s a solution that transforms the way our engineers work and maximises your efficiency with real-time data about everything to do with your building.
As a DMA Group customer, you will reap substantial benefits from BiO® , giving you back your time by streamlining processes and promoting efficient use of resources. BiO® will help transform the way you manage your operations by offering multiple advanced features:
BiO®, has been recognised for addressing persistent challenges in the maintenance industry, such as lack of differentiation, low profitability, and outdated service practices. By streamlining processes, enhancing service delivery, and introducing unprecedented transparency, BiO® is transforming the way we and our customers manage facilities.
This award is a highlights our team’s dedication to innovation and excellence. We are honoured to be recognised among our industry peers and are committed to continuing to push the boundaries of what’s possible in facilities management.
