// How we do it
With 24/7 Customer Care
Great service is a core part of our culture, measured only by the satisfaction of our customers.
With a combination of our BiO® technology putting you in control, and your nominated customer service advisor, we manage all your planned and reactive service requests. We’ll log, schedule and track tasks, keeping you informed in advance of all planned attendance. We also share news and updates with you and offer regular customer feedback so we can be sure we are always providing the best service possible to you.