// M&E Maintenance
M&E Maintenance
Our integrated mechanical and electrical services solutions are designed to support the safe, efficient, and reliable running of your buildings.
Powered by our expertise and our technology, we're making buildings work better!
The safe, efficient, and reliable operation of your critical assets are fundamental to the continuous operations of your buildings. With over 220 years of industry experience across multiple sectors, we’ve redefined building maintenance with a focus on, reliability, technical competence, first-time fix, and engineering efficiency.
Our approach is not only customer-centric but also tech-driven. Powered by our proprietary service management software, BiO®, we seamlessly manage your assets and the entire maintenance process, covering planned, reactive, and quoted works. Complementing our technology is our dedicated team of skilled professionals, ensuring that our services consistently meet your needs to deliver exceptional results.
Getting back to basics
We believe in a better way, and getting back to basics is a cornerstone of our service offering, putting the focus back on the central principles of efficiency, functionality, and sustainability. We blend technology with best practices, preserving the fundamental aspects of managing spaces.
Mechanical and electrical services
Our mechanical and electrical services encompass a wide range of solutions designed to keep your systems running smoothly. From HVAC installations that ensure optimal climate control to the installation, testing and maintenance of electrical systems, our experts are dedicated to enhancing your building’s functionality and comfort, while preserving and maintaining your assets to reduce failure and extend their lifespan.
- Advice and consultancy
- Condition surveys
- Building control systems
- Energy supply
- Asset validation and condition reporting
- Diagnostics and reporting
- Heating, ventilation, and air conditioning (HVAC)
- Electrical auditing and PAT Testing
- Lighting and lightning protection
- Refrigeration
- Water, drainage and plumbing
- Carbon emissions testing and reduction
Resident and mobile engineering teams – Swift response, anytime, anywhere
Our mobile and resident engineering teams deliver tailored services that cater to the unique demands of every setting. Whether you’re seeking dedicated in-house maintenance services or rapid response from our mobile teams, our engineering teams are strategically positioned to offer a unified service experience, maintaining assets, minimising downtime, and maximising operational efficiency.
Specialist maintenance service partners
By utilising our network of carefully selected service partners, we can expand our services and provide a wider range of solutions that meet the diverse needs of our customers. Our service partners operate within our BiO® platform and share our commitment to excellence, reliability, and customer satisfaction, alongside a proven track record of delivering high-quality M&E services. Our service partners are an extension of DMA, ensuring seamless integration into our service offerings.
- Escalators and lifts
- Fire safety, detection, and protection
- Security and alarm systems
The foundations of our approach
Accurate asset data is the foundation of our approach to optimise your building’s performance. We pledge to every customer that we will thoroughly acquaint ourselves with your assets and the critical functions of your buildings.
We do this by:
- Conducting an asset validation process, surveying each of your buildings and collecting vital information about your assets
- Creating maintenance plans and schedules tailored to your installed assets
- Integrating your assets with SFG20 standards
- Executing maintenance at the right intervals to maintain statutory regulations
Our commitment to excellence
Data Transparency and BiO® Controlling Process Automation
Our maintenance processes are underpinned by BiO®, controlling process automation, ensuring data transparency, compliance, and efficiency in every operation.
Account Management
Every customer is assigned a nominated account manager responsible for the smooth running of contracts. They manage by exception, ensuring your needs are anticipated and met seamlessly.
Accreditations and Technical Competence
Our technical competence is reflected in our accreditations and certifications. We take pride in displaying our logos of accreditations, demonstrating our commitment to quality and excellence.
