Celebrating BiO® with the IWFM Impact Award for Best SME Led Innovation 2024
We are thrilled to announce that we have been honoured with the IWFM Impact Award for Best SME Led Innovation in 2024 for our service management platform BiO®. This accolade is not just a measure of our success; it signifies a landmark achievement in our ongoing commitment to excellence and innovation within the building maintenance and facility management sector.
The IWFM Impact Awards are an annual event that celebrates excellence and innovation within the field of facilities management. Organised by the Institute of Workplace and Facilities Management (IWFM), these awards recognise individuals, teams, and organisations that demonstrate exceptional leadership, ingenuity, and sustainable practices.
The Best SME Led Innovation award recognises the outstanding contributions and creative solutions developed by small and medium-sized enterprises (SMEs) within the industry. This award acknowledges SMEs that have demonstrated an exceptional commitment to innovation by implementing projects or initiatives that significantly enhance operational efficiency, sustainability, or service delivery.
The Significance of the Award
Winning the IWFM Impact Award is an affirmation of our dedication to redefining industry standards and driving positive change. This recognition not only solidifies our reputation as a leader in SME innovation but also enhances our credibility, opening doors to new growth opportunities, partnerships, and increased market visibility. It serves as a powerful motivator for our team, validating their hard efforts and inspiring them to continue pushing the boundaries.
The Innovation Behind BiO®
BiO® has emerged as a revolutionary solution to tackle the persistent challenges within the maintenance industry, such as a lack of differentiation, low profitability, and outdated service practices. Recognising our part in these challenges, we developed BiO® to streamline processes, enhance service delivery, and introduce a level of transparency previously unseen in the industry.
Key Features of BiO®
- End-to-End Automation: Real-time data accessibility and seamless integration with existing systems.
- Customer Empowerment: Live, self-help information allowing customers to view upcoming service attendances, expected tasks, and timing, with the flexibility to reschedule.
- Operational Excellence: Doubling engineer productivity through enhanced efficiency, eliminating tedious tasks, and enabling them to focus on what they do best.
”Winning the IWFM Impact Award is a testament to our team's dedication and innovative spirit. We're incredibly proud of what we've achieved with BiO® and the positive impact it has had on the industry. This recognition underscores our commitment to operational excellence and customer satisfaction and it's a milestone that propels us forward and reaffirms our resolve to continue driving transformative change.
Andrew WoodCEO, DMA Group
”On behalf of the tech team, we are incredibly proud to be playing a key role in the on-going development of BiO®. Working with such a talented individuals dedicated to innovation continues to be a remarkable journey. Our collective efforts have not only created a game-changer for the industry but also set a new benchmark for excellence and efficiency. Looking to the future, we remain committed to pushing the boundaries of what is possible, driving forward with initiatives that will continue to transform service and operational management.
Andy CookChief Technology Officer, DMA Group
”Winning this award represents a pivotal moment for us as we continue to redefine industry standards and push the boundaries of what is possible. It's an acknowledgement of our commitment to excellence and a driving force behind our ultimate goal of creating sustainable and smart environments for the future.
Steve McGregorManaging Director, DMA Group
We would like to extend our heartfelt congratulations to all the winners and finalists of the IWFM Impact Awards. Your achievements reflect an exceptional level of dedication, innovation, and leadership within the facilities management industry. Each of you has set a new benchmark for excellence, inspiring others to strive towards transformation. Your contributions are vital in shaping a more sustainable and efficient future, and we commend you for your remarkable accomplishments. It is both a privilege and an inspiration to be part of such a distinguished community of professionals committed to making a positive impact. Well done on your outstanding success!