Harnessing AI in FM: 2025 Outlook & Industry Insights - DMA Group Skip to main content
DMA Group Harnessing AI in FM Whitepaper

Is AI the Future of Facilities Management? Our Latest Research Reveals the Industry’s Outlook

Artificial Intelligence (AI) is rapidly transforming industries worldwide, and Facilities Management (FM) is no exception. But how ready is the sector to embrace AI, and where are organisations focusing their investments?

To answer these questions, we recently conducted a survey across the FM industry to understand how AI is being adopted, the barriers organisations face, and where the biggest opportunities lie. Our latest whitepaper, Harnessing AI in FM: A 2025 Outlook, presents these findings and offers practical insights into how AI can optimise operations, improve efficiency, and future-proof FM strategies.

Key Takeaways from the Whitepaper:

  • Adoption is Growing—but Uneven – While 66% of respondents have AI in their 2025 budgets, many are still hesitant due to expertise gaps and ROI uncertainty.
  • Predictive Maintenance and Automation Lead AI Investments – Organisations are prioritising AI-driven maintenance, data analytics, and process automation to reduce costs and improve service quality.
  • Barriers Still Exist – Lack of internal expertise, budget constraints, and concerns about data security remain significant challenges for many.

As the FM industry stands at a crossroads, those who embrace this technology early will gain a competitive edge. Our whitepaper explores how FM professionals can navigate these challenges, make informed investment decisions, and leverage AI for long-term success.

Download the full whitepaper to uncover the latest trends, challenges, and opportunities shaping the future of AI in FM.

dma whitepaper Harnessing AI in FM