University College London (UCL)
M&E Maintenance & Facilities Management

This case study outlines DMA’s role in a significant project involving the upgrade of 18 Biological Science Units at University College London (UCL).

University College London (UCL) is one of the world’s leading multi-disciplinary universities, dedicated to excellence in research, teaching, and enterprise. With over 51,000 students from 150 different countries and nearly 14,000 staff, UCL is a diverse community with the freedom to challenge conventional thinking, and a desire to make a positive impact on the world. The institution is renowned for its research in various fields, including Biological Sciences, which is bolstered by the state-of-the-art facilities that DMA has helped upgrade.

The Challenge

Carrying out upgrade works in a live, operational environment like UCL requires precise planning and coordination. The challenge is magnified by the vast size of UCL’s estate, which encompasses a diverse range of structures—from historical buildings to modern facilities. Additionally, the project demands rigorous stakeholder management, involving over 40 individuals, to ensure minimal disruption.

The Solution

DMA have assembled a dedicated team comprising project managers, QS, and engineering and commercial directors, to work collaboratively with UCL’s professional advisors. The project was divided into distinct stages, facilitating efficient resource allocation, realistic time management, and effective risk mitigation. A comprehensive design process was followed, and installation was carried out by DMA’s engineers and specialist service partners, all while ensuring minimal disruption to UCL’s daily activities.

The Outcome

  • Success on-going delivery of the project within agreed timelines and budget
  • Adjusted work hours to align with the university’s timetable
  • Implemented stringent health and safety measures
  • Maintained regular dialogue with stakeholders
  • Upgraded UCL’s Biological Science Units in compliance with Home Office requirements
  • Demonstrated DMA’s effectiveness in managing large-scale projects in active and live environments