Facilities Management – Hard FM - DMA Group
loader image
Skip to main content

// Facilities Management & Integrated Technical Services

Redefine, so better can begin

Driven by a belief that better is possible, DMA’s integrated approach to facilities management brings together technical expertise, data and service delivery, redefining how your buildings are managed to achieve better outcomes for your business.

 

Contact us

Delivering better, together

Empowered by our service management platform BiO®, our facilities management (FM) services go beyond traditional hard FM. We integrate mechanical, electrical and building fabric services into a single, data-led delivery model, aligning maintenance, compliance, energy performance and asset lifecycle management.

A fully integrated technical services solution

We provide a comprehensive range of hard facilities management services, brought together as a single integrated technical services solution, simplifying the management of your buildings through one accountable partner.

Across corporate, commercial and industrial environments, our service is designed to drive efficiency, reduce operational costs and maximise asset performance. By aligning maintenance, compliance and building systems under one coordinated approach, we ensure consistent, reliable outcomes.

Through a blend of in-house delivery and trusted specialist partners, we create a flexible, integrated service model that gives you confidence, clarity and control.

DMA Facilities Management Hard and Soft
DMA Energy Monitoring

Hard FM Services

Our hard FM services encompass the installation, maintenance and repair of critical assets that are essential for the smooth operation of your facility.

Self-delivered mechanical & electrical maintenance

  • HVAC
  • Boilers
  • Plumbing systems
  • Electrical
  • Fire & Security
  • Lighting
  • Mechanical, General Maintenance & Repairs

Service Partner delivered specialist building maintenance

  • Lifts
  • BMS controls
  • Access & CCTV
  • Water
  • Asbestos

All-in-one service

Our Facilities Management solutions are expertly managed, with a dedicated account manager, 24/7 support, efficient service coordination, and performance insights through our service management platform BiO®.

DMA Facilities Management All-in-one Service
DMA Facilities Management Service Partners-2

Service partner management

A seamless facilities management service is achieved through our active engagement with specialist service partners, as we expertly manage them on your behalf as an integral part of our solution. We ensure they consistently meet the required standards and contractual obligations, all while maintaining continuous performance monitoring, cultivating, and sustaining partnerships.

Effective communication and transparent reporting

We establish effective communication channels with you, ensuring regular meetings, progress updates, and feedback mechanisms. Through BiO®, we provide access to live performance dashboards, generate comprehensive reports on service performance, maintenance activities, cost analysis, and relevant metrics to provide holistic transparency and valuable insights.

DMA Facilities Management Reporting-2

BiO®: Your path to proactive facilities management

Central to our commitment to technology-driven excellence is our proprietary service management platform, BiO®, offering end-to-end process automation for all of our facilities management and M&E services, with a particular focus on automating processes that manage planned and reactive building maintenance.

How BiO® Enhances Your Facilities Management Experience

  • Proactive Insights: BiO® provides real-time data insights that enable us to anticipate and address maintenance needs before they become issues, ensuring optimal building efficiency.
  • Streamlined Processes: Our platform automates workflows, simplifying maintenance requests, work order management, and scheduling to optimise service delivery.
  • Enhanced Communication: BiO® facilitates seamless communication between customers, our teams, and service partners, ensuring everyone is on the same page and issues are resolved swiftly.
  • Asset Management: BiO® holds asset lists and condition data providing a 1-15 year capital replacement profile to inform capital replacement programmes to facilitate better planning and budgeting.
  • Performance Tracking: The system tracks key performance indicators (KPIs) to measure service quality, allowing us to continuously improve and adapt to your evolving needs.

BiO® brings a fresh dimension of efficiency and customer-centricity to our facilities management services, ensuring optimal operation of your properties.

Read more

There is another way

If our dedicated facilities management solution doesn’t align with your organisation’s needs, consider the benefits of our Integrated Managed Services (IMS). Tailored to enhance operational efficiency through task management and the coordination of resources, our integrated approach ensures your facilities are managed with expertise and care, allowing you to focus on what truly matters—your core business.

Learn more about IMS

Case Studies

Read our case studies that showcase our commitment to redefining standards.

Case Study

Housing 21

Case Study

Lodha Group