// Why DMA?
We make buildings work better
We are not a faceless FM provider
We are a team of dedicated professionals who genuinely care about the impact of well-maintained buildings. Schools, hospitals, and workplaces aren’t just sites to us. They are places where people learn, heal, and work; our job is to keep them safe, compliant, and operational.
We're an SME, not a big FM firm - and that matters
Unlike large FM providers, you won’t be just another contract to us. Our structure means:
- We are flexible – We adapt to our customers’ needs, not force them into rigid contracts.
- You’ll have direct access to decision-makers. There are no layers of corporate red tape, and if something needs resolving, we sort it quickly.
- Every customer is a priority – We build strategic partnerships, not transactional relationships.
Our size is our strength, and we use it to deliver a genuinely personal service.
Balancing compliance, cost, and efficiency
Now, more than ever, organisations are short on time and budget. Our job is to help them manage risk and make smart, cost-effective decisions.
- We prioritise statutory compliance while ensuring money isn’t wasted on unnecessary work.
- We help customers be proactive, using data to reduce reactive maintenance spend.
- We don’t cut corners; our focus is always on quality, safety, and long-term efficiency.
Always here when you need us - 24/7/365
We understand that building issues don’t stick to a schedule — and that’s why our customer care team is available around the clock, every day of the year.
Whether it’s a routine request or something more urgent, our friendly and knowledgeable team is always ready to help. We’re here to make sure your buildings keep running smoothly, no matter the time or day.
- Friendly, helpful support for any facilities-related enquiry, big or small
- Emergency callouts and rapid repairs when urgent issues arise
- Expert guidance and reassurance, whenever and wherever you need it
Smart use of technology - BiO® at our core
Our multi award-winning BiO® service management platform is not just a CAFM system; it’s a game-changer in managing risk, compliance, and cost efficiency.
- Live data & transparency – Customers get full visibility of what’s happening, with no hidden surprises.
- Proactive, not Reactive – BiO® helps us plan ahead, spot risks early, and manage budgets wisely.
- One system for everything – Engineers, service partners, and site teams all operate with one version of the truth.
What does all this mean for our customers?
- A service provider that takes ownership, solves problems, and is always honest.
- A people-first company that treats its customers and employees with respect.
- A business that uses technology smartly to improve service, compliance, and cost efficiency.
We believe in doing things right, standing by our work, and always putting people first. That’s what drives our success.
